You can securely upload your diagnostic data directly to the cloud from within the application. This provides our engineering and support teams with the data needed to analyze any issues. To do this:

• Open KOS Studio
• Navigate to the top left menu and click on KOS Studio
• Select Diagnostics from the dropdown menu

Here, you can instantly upload diagnostic information to our secure cloud. The data that can be uploaded includes:

• Diagnostics Toggle: Enabling this option allows archived logs to upload automatically in the background for continuous product improvement and proactive debugging.
• Logs: Instantly uploads live KOS Studio logs
• Settings: This includes Studio configurations
• Database: Internal database containing your local system state and data.

More information on diagnostics can be found here: Diagnostics