Why is my invitation token showing as expired, and how do I fix it?

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Why is my invitation token showing as expired, and how do I fix it?

KOS Studio invitation tokens generated by KOS Studio automatically expire exactly 5 days after they are issued. If you miss this window, you can contact an administrator within the organization and ask them to re-invite you.

An admin can re-send an invitation by following these steps:

  • Log in to KOS Studio.
  • Select Settings from the top navigation bar and choose User Management.
  • Open the Invitees tab.
  • Select the email invitation to be resent.
  • In the invitation details panel, select Re-invite icon (upper-right).

You can learn more here: User Management