User Management

In KOS Studio, you manage users via User Management.

To log in and access KOS Studio, the user must have KOS Studio installed, and the organization admin must invite the user to an organization and assign them to at least one active project within that organization.

Admin Permissions Required

Managing Users is only available to KOS studio admin users.

Access user management

To access user management settings in KOS Studio, select Settings (in the upper right corner of the screen) > User management.

Invite new user

  1. Login to KOS Studio.
  2. Select Settings  > User management.
  3. In the User Management window that opens, select Invite User (in the upper-right corner of the screen)
  4. On the pop-up that opens, provide the user’s email address.
  5. Optionally, you can add notes and grant admin rights to the user.
    • Notes are only visible to other administrators and can be 256 characters max.
  6. Select the Invite button to send the invitations. Consider following:
    • Each invitation enables the creation of a user using the sent email address and is valid for one use.
    • Each invitation expires in five days.

View pending invitation

  1. Login to KOS Studio.
  2. Select Settings  > User management.
  3. On the User Management window that opens, select the Invitees tab ( in the upper left section of the screen)
  4. Here, you can see the email list of all invited users who have yet to accept the invitation. Consider following :
    • Each invitation expires five days later if not accepted and gets removed from this screen after expiration.

Resend invitation

  1. Login to KOS Studio.
  2. Select Settings  > User management.
  3. On the User Management window that opens, select the Invitees tab ( in the upper left section of the screen)
  4. From the email list of invitees, select the email invitation to resend.
  5. In the invitation details section, choose Reinvite  (in the upper right corner in invitation details section)
  6. Selecting reinvite will resend an email.

Delete invitation

  1. Login to KOS Studio.
  2. Select Settings  > User management.
  3. On the User Management window that opens, select the Invitees tab ( in the upper left section of the screen).
  4. From the email list of invitees, select the email invitation to delete.
  5. In the invitation details section, select Delete (in the upper right corner of the invitation details section).
  6. Selecting Delete will delete an invitation.
  7. When you delete a user invitation,
    • The system revokes the previously sent invitation token, and it will appear to the user as an invalid token.
    • The system removes the invitation from the invitee’s tab on User Management.

View existing user

  1. Login to KOS Studio.
  2. Select Settings  > User management.
  3. In the User Management window that opens, select user (in the upper-left corner of the screen).
  4. All users within your organization are displayed here.

Edit user

  1. Login to KOS Studio.
  2. Select Settings  > User management.
  3. In the User Management window that opens, select user (in the upper-left corner of the screen).
  4. Select the user you want to edit from the list of users.
  5. The user management screen shows user details.
  6. Click on the Edit icon to edit user information. Consider following :
    • The user owns KOS User accounts, and an organization administrator cannot edit the email address and username.
    • You can edit their settings for your organization.
    • An administrator’s right can be granted or removed for a user.

Grant admin permission

To make a user an administrator:

  1. Login to KOS Studio.
  2. Select Settings  > User management.
  3. In the User Management window that opens, select user (in the upper-left corner of the screen).
  4. Select the user you want to edit from the list of users.
  5. The user management screen shows user details.
  6. Click on the Edit icon > Click on Admin toggle to On.

Revoke administrator permission

To revoke administrator permissions:

  1. Login to KOS Studio.
  2. Select Settings  > User management.
  3. In the User Management window that opens, select user (in the upper-left corner of the screen).
  4. Select the user you want to edit from the list of users.
  5. The user management screen shows user details.
  6. Click on the Edit icon > Click on Admin toggle to Off.

Suspend user

Temporarily block a user from accessing your organization’s data; you may suspend the user. This is a good option when the user may rejoin the organization.

To suspend a user :

  1. Login to KOS Studio.
  2. Select Settings  > User management.
  3. In the User Management window that opens, select user (in the upper-left corner of the screen).
  4. Select the user you want to edit from the list of users.
  5. The user management screen shows user details.
  6. Click on Active toggle to Off. Consider following:
    • You can not suspend yourself.
    • A suspended user cannot log in to your organization until you restore their access.
    • Remember that suspending is a temporary blocking access; once you restore the user, the user will have access to all the data and retain all the previous access within KOS Studio.

Restore user

To restore a previously suspended user :

  1. Login to KOS Studio.
  2. Select Settings  > User management.
  3. In the User Management window that opens, select user (in the upper-left corner of the screen).
  4. Select the user you want to edit from the list of users.
  5. On the user details, click on the Active toggle to On. Consider following :
    • A suspended user cannot log in to your organization until you restore their access.
    • After restoring the user, the user has access to all the data and retains all the previous access within KOS Studio.

Remove user

  1. Login to KOS Studio.
  2. Select Settings  > User management.
  3. In the User Management window that opens, select user (in the upper-left corner of the screen).
  4. Select the user you want to edit from the list of users.
  5. The user management screen displays the details for the selected user.
  6. Click Delete. Type in the username for the user you want to delete and click Remove. Consider the following :
    • You can not remove yourself from an organization. If needed, you can follow: Remove from org.
    • Once you delete the user, you also delete all permissions associated with that user, which cannot be recovered.

FAQs

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How can I add a user to my organization in KOS Studio?

To add a new user, you must be an administrator. If you have admin rights, you can issue an invitation by following these steps:

  • Log in to KOS Studio.
  • Click the Settings icon in the upper-right corner and select User Management. If this setting is not available for you, you are not an admin, and should reach out to an admin of the organization to invite users instead.
  • In the User Management window, click Invite User (upper-right corner).
  • Enter the new user’s email address in the pop-up dialog.
  • (Optional) Grant admin rights if required.
  • Click Invite to send the invitation.

Important Notes

  • Each invitation is valid for one use only.
  • Invitations expire after 5 days if not accepted.
  • The invited user must have KOS Studio installed to log in.
  • The user must be assigned to at least one active project within the organization to gain access.

You can learn more here: User Management

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How can I be added to a KOS Studio Organization

First, you need a KOS Studio account. You can contact an administrator of the organization request an invite both to KOS Studio and to the specific organizations. Invites are limited to organization scope, and within organizations, admins can choose which projects are visible to you. Once you get an email with the invite just follow the steps in the email: create an account with the token, login, you will see all available organizations and projects.

You can learn more here: User Management

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How can I give other users Admin privileges?

If the person is not yet a member of your organization, you can grant them administrative access directly during the invitation process by enabling the Admin option in the pop-up menu before clicking Invite.

If the user is already an active member of your organization, an administrator can elevate their account permissions by following these steps:

  • Log in to KOS Studio.
  • Select Settings from the top navigation bar and choose User Management.
  • In the User Management window, select Users from the left sidebar.
  • Click the Edit icon for the user who needs the role update.
  • The Edit User Information modal will appear; enable the Admin option.
  • Select Update to save the changes.

You can learn more here: User Management

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How can I remove a user from my organization in KOS Studio?

Removing a user permanently revokes their access to the organization and all associated projects in KOS Studio.

To Remove a User, follow these steps:

  • Log in to KOS Studio.
  • In the upper-right corner, click the Settings icon and choose User Management.
  • In the User Management window, select Users from the left sidebar.
  • From the list of users, choose the user to be removed.
  • The user’s details will be displayed.
  • Click Delete.
  • In the confirmation prompt, type the username of the user to confirm and click Remove.

Important Notes

  • A user cannot remove themselves from the organization.
  • Once deleted, all permissions and access rights associated with the user are permanently removed and cannot be recovered.

You can learn more here: User Management

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How can I view all pending invitations?

Administrators can easily view pending invitations by:

  • Log in to KOS Studio.
  • Select Settings from the top navigation bar and choose User Management.
  • Open the Invitees tab.

You can learn more here: User Management

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How can I view all the users in my organization?

To see a complete directory of everyone currently registered in your organization, you must have administrative privileges.

  1. Log in to KOS Studio.
  2. Click the Settings icon in the upper-right corner of the top navigation bar.
  3. Select User Management from the dropdown menu.
  4. In the left sidebar, click on Users to view all active users, their assigned roles and details.

You can learn more here: User Management

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How do I restore a suspended user in KOS Studio?

To restore a suspended user in KOS Studio, follow these steps:

  • Log in to KOS Studio.
  • Select Settings from the top navigation bar and choose User Management.
  • Open the Users tab.
  • Select the suspended user to be restored.
  • In the user details panel, select the Restore User link.

You can learn more here: User Management

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I invited someone by mistake. How can I delete or cancel a pending invitation?

Admins can easily revoke or delete a pending invitation.

  • Log in to KOS Studio.
  • Select Settings from the top navigation bar and choose User Management.
  • Open the Invitees tab.
  • Select the pending invitation you wish to cancel and click the Delete icon to remove it.

You can learn more here: User Management

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What happens to the images and hardware profiles created by a user after that user is deleted from the organization?

They are completely safe and will not be deleted. When an administrator deletes a user account, KOS Studio only purges that individual’s personal login credentials, access permissions, profile identity, and local database. Any images, hardware profiles, or other collaborative data they created within KOS Studio remains completely intact. This ensures that the rest of the engineering team can continue development without any disruption.

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What is the difference between suspending a user and deleting a user?

Suspending a user temporarily blocks the individual from authenticating or accessing any of your organization’s sensitive data, images, or projects. This is ideal for seasonal workers, contractors on leave, or team members who may rejoin the company in the future. In contrast, deleting a user is a permanent action which purges the user’s profile, account details, and user permissions. This process cannot be undone.

You can learn how to do both actions here: User Management

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Why can’t I find the User Management tool in KOS Studio?

The User Management tool is a restricted tool, tied to the admin role. If you do not see User Management listed under your Settings menu, it means your profile does not currently have admin privileges. If you need to add new team members, manage active accounts, or require access to this tool yourself, you will need to reach out to an existing administrator within your organization to handle the request or upgrade your role.

You can learn more here: User Management

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Why is my invitation token showing as expired, and how do I fix it?

KOS Studio invitation tokens generated by KOS Studio automatically expire exactly 5 days after they are issued. If you miss this window, you can contact an administrator within the organization and ask them to re-invite you.

An admin can re-send an invitation by following these steps:

  • Log in to KOS Studio.
  • Select Settings from the top navigation bar and choose User Management.
  • Open the Invitees tab.
  • Select the email invitation to be resent.
  • In the invitation details panel, select Re-invite icon (upper-right).

You can learn more here: User Management